[{"data":1,"prerenderedAt":816},["ShallowReactive",2],{"/en-us/blog/gitlab-18-3-expanding-ai-orchestration-in-software-engineering":3,"navigation-en-us":39,"banner-en-us":449,"footer-en-us":459,"blog-post-authors-en-us-Bill Staples":700,"blog-related-posts-en-us-gitlab-18-3-expanding-ai-orchestration-in-software-engineering":714,"blog-promotions-en-us":755,"next-steps-en-us":806},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":28,"isFeatured":11,"meta":29,"navigation":11,"path":30,"publishedDate":20,"seo":31,"stem":34,"tagSlugs":35,"__hash__":38},"blogPosts/en-us/blog/gitlab-18-3-expanding-ai-orchestration-in-software-engineering.yml","Gitlab 18 3 Expanding Ai Orchestration In Software Engineering",[7],"bill-staples",null,"ai-ml",{"featured":11,"template":12,"slug":13},true,"BlogPost","gitlab-18-3-expanding-ai-orchestration-in-software-engineering",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"GitLab 18.3: Expanding AI orchestration in software engineering","Learn how we're advancing human-AI collaboration with enhanced Flows, enterprise governance, and seamless tool integration.",[18],"Bill Staples","https://res.cloudinary.com/about-gitlab-com/image/upload/v1755711502/wuuadis1pza3zehqohcc.png","2025-08-21","Today, GitLab is a comprehensive DevSecOps platform, unifying every stage of the software lifecycle. Building on that foundation, we're on a journey toward becoming the world's first AI-native platform for software engineering. At GitLab, we believe the future of software engineering is an inherently human and AI collaboration, and we want to bring the very best AI capabilities to every GitLab user.\n\nThis transformation is happening at three distinct layers that go beyond what other AI dev tools are doing:\n\n![AI-native transformation slide visualizing what's laid out below](https://res.cloudinary.com/about-gitlab-com/image/upload/v1755762266/iwuugge3cxweiyvi0yjk.png)\n\n**First, we are a system of record.** Our unified data platform holds your most valuable digital assets. This includes your source code and intellectual property, as well as a wealth of unstructured data spanning project plans, bug backlogs, CI/CD configurations, deployment histories, security reports, and compliance data. This creates a treasure trove of contextual data that remains securely within your GitLab environment, unavailable to generic agents or large language models.\n\n**Second, we act as your software control plane.** We orchestrate your most critical business processes through Git repositories, REST APIs, and webhook-based interfaces that power your end-to-end software delivery. Many of our customers consider this a tier-0 dependency that their critical business processes rely on daily.\n\n**Third, we deliver a powerful user experience.** We deliver an integrated interface that helps eliminate the costly context-switching that slows down most engineering teams. With complete lifecycle visibility and collaboration tools in one platform, over 50 million registered users and our vast community depend on GitLab to get their work done. This expertise positions GitLab uniquely to pioneer intuitive human-to-AI collaboration that amplifies team productivity while preserving the workflows that our users know and trust.\n\n**Extending our platform with AI natively integrated at every layer**\n\n[GitLab Duo Agent Platform](https://about.gitlab.com/gitlab-duo-agent-platform/) integrates and extends all three of these layers. It is designed for extensibility and interoperability, enabling customers and partners to build solutions that create even more value. Our open platform approach emphasizes seamless connectivity with external AI tools and systems while being deeply integrated into our existing stack at all three layers.\n\n* First, we're extending our unified data platform with a **Knowledge Graph,** which indexes and stitches together code with all of the rest of your unstructured data, specifically optimized for agentic access. AI thrives on context, and we believe this will not only accelerate reasoning and inference by agents but also deliver lower-cost and higher-quality agentic outcomes.\n* Second, we're adding an important **Orchestration Layer** to our existing Control Plane in three distinct parts: enabling agents and flows to register as subscribers for GitLab SDLC events, building a new orchestration engine that allows for purpose-built, multi-agent flows, and exposing GitLab tools, agents, and flows via MCP and standard protocols for unparalleled interoperability.\n* Finally, we're extending the **GitLab experience** to deliver first-class agents and agent flows across the entire software development lifecycle. You'll be able to assign async tasks to agents, @ mention them in comments, and create custom agents with context specific to your workflows — but more importantly, GitLab is shipping native agents for every stage of development while unlocking a rich ecosystem of third-party agents. This creates true human-to-AI collaboration where agents become as natural to work with as your human teammates.\n\nWatch this video to see what's coming in 18.3 and beyond, or read on.\n\n\u003Cdiv>\u003Ciframe src=\"https://player.vimeo.com/video/1111796316?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"GitLab_18.3 Release_081925_MP_v1\">\u003C/iframe>\u003C/div>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n## What's new in GitLab 18.3\n\nWith 18.2, we introduced specialized [AI agents](https://about.gitlab.com/blog/gitlab-duo-agent-platform-public-beta/#agents-that-work-out-of-the-box:~:text=Agents%20that%20work%20out%20of%20the%20box) that work alongside developers across the software development lifecycle, plus our [Software Development Flow](\u003Chttps://about.gitlab.com/blog/gitlab-duo-agent-platform-public-beta/#agents-that-work-out-of-the-box:~:text=we%20are%20building%3A-,Software%20Development%20Flow,-(now%20in%20beta>) — a powerful feature that gives users the ability to orchestrate multiple agents to plan, implement, and test code changes end-to-end.\n\nGitLab 18.3 introduces expanded integrations and interoperability, more Flows, and enhanced context awareness across the entire software development lifecycle.\n\n### Expanded integrations and interoperability\n\nWe're delivering comprehensive AI extensibility through both first-party GitLab agents and a rich ecosystem of third-party agents, all with full access to project context and data. This approach maintains native GitLab workflows and governance while providing the flexibility to choose preferred tools through highly integrated orchestration between these agents and GitLab's core platform. Teams gain enhanced AI functionality while preserving key integration, oversight, and user experience benefits.\n\n* **MCP server - Universal AI integration:** GitLab's MCP ([Model Context Protocol](https://about.gitlab.com/topics/ai/model-context-protocol/)) server enables AI systems to securely integrate directly with your GitLab projects and development processes. This standardized interface eliminates custom integration overhead and allows your AI tools — including [Cursor](https://docs.cursor.com/en/tools/mcp) — to work intelligently within your existing GitLab environment. See our [docs](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_server/) for a full list of tools included with 18.3. **This is only the start; additional tools are planned for 18.4.**\n> *“Bringing GitLab workflows directly into Cursor is a critical step in reducing friction for developers. By minimizing the need for context switching, teams can check issue status, review merge requests, and monitor pipeline results without ever leaving their coding environment. This integration is a natural fit for our shared customers, and we look forward to a long-term partnership with GitLab to continue enhancing developer productivity.”*\n>\n> \\- **Ricky Doar, VP of Field Engineering at Cursor**\n>\n> *“GitLab's MCP server and CLI agent support create powerful new ways for Amazon Q to integrate with development workflows. Amazon Q Developer can now connect directly through GitLab's remote MCP interface, while teams can delegate development tasks by simply @ mentioning Amazon Q CLI in issues and merge requests. The robust security and governance capabilities built into these integrations give enterprises the confidence to leverage AI coding tools while preserving their development standards. Our partnership with GitLab demonstrates AWS' ongoing commitment to expanding our AI ecosystem and making intelligent development tools accessible wherever developers work.\"*\n>\n> \\- **Deepak Singh, Vice President of Developer Agents and Experiences at AWS**\n\n* **CLI agent support for Claude Code, Codex, Amazon Q, Google Gemini, and opencode (Bring Your Own Key):** 18.3 introduces integrations that enable teams to delegate routine development work by @ mentioning their agents directly in issues or merge requests. When developers mention these AI assistants, they automatically read the surrounding context and repository code, then respond to the user's comment with either ready-to-review code changes or inline comments. These integrations require you to bring your own API key for the respective AI providers and keep all interactions natively within GitLab's interface while maintaining proper permissions and audit trails.\n\n\n  **Note:** Third-party agents is a GitLab Premium Beta feature and only available to GitLab Duo Enterprise customers for evaluation.\n\n\n\u003Cdiv>\u003Ciframe src=\"https://player.vimeo.com/video/1111784124?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Third Party Agents Flows Claude Code\">\u003C/iframe>\u003C/div>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n> *“Bringing Claude Code directly into GitLab puts AI assistance where millions of developers already collaborate and ship code daily. The ability to mention Claude directly in issues and merge requests removes friction while maintaining quality with human oversight and review processes. This update brings Claude Code's capabilities to more places where teams work, making AI a natural part of their developer workflow.”*\n>\n> **\\- Cat Wu, Claude Code Product Lead, Anthropic**\n>\n> *“With GitLab's new agent integration in 18.3 you can use opencode within your existing workflows. You can @mention opencode in an issue or merge request and it'll run your agent right in your CI pipeline. This ability to configure and run opencode the way you want is the type of integration we know the open source community really values.”*\n>\n> **\\- Jay V., CEO, opencode**\n\n* **Agentic Chat support for Visual Studio IDE and GitLab UI available to all Premium and Ultimate customers:** With 18.3, you no longer need to context-switch between tools to access GitLab's full development lifecycle data. Our enhanced integrations bring the complete power of GitLab Duo into the GitLab UI as well as IDEs — expanding support from JetBrains and VS Code to now include Visual Studio. This helps developers stay in flow while accessing rich project context, deployment history, and team collaboration data directly within their preferred environment.\n* **Expanded AI model support:** GitLab Duo Self-Hosted now supports additional AI models, giving teams more flexibility in their AI-supported development workflows. You can now deploy open source OpenAI GPT models (20B and 120B parameters) through vLLM on your datacenter hardware, or through cloud services like Azure OpenAI and AWS Bedrock in your private cloud. Additionally, Anthropic's Claude 4 is available on AWS Bedrock\n\n### New automated development flows\n\nGitLab Flows coordinate multiple AI agents with pre-built instructions to autonomously handle those time-consuming, mundane tasks so developers can focus on the work that matters most.\n\nGitLab 18.3 comes with two new Flows:\n\n* **Issue to MR Flow enabling automated code generation from concept to completion in minutes:** This Flow automatically converts issues into actionable merge requests (MRs) by coordinating agents to analyze requirements, prepare comprehensive implementation plans, and generate production-grade code that's ready for review — helping you turn ideas into reviewable implementations in minutes, not hours.\n\n\u003Cdiv>\u003Ciframe src=\"https://player.vimeo.com/video/1111782058?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Issue to MR\">\u003C/iframe>\u003C/div>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n* **Convert CI File Flow built for seamless migration intelligence:** Our Convert CI File Flow streamlines migration workflows by having agents analyze existing CI/CD configurations and intelligently convert them to GitLab CI format with full pipeline compatibility. This helps eliminate the manual effort and potential errors of rewriting CI configurations from scratch, enabling teams to migrate entire deployment pipelines with confidence. 18.3 includes support for Jenkins migrations. Additional support is planned for future releases.\n\n\u003Cdiv>\u003Ciframe src=\"https://player.vimeo.com/video/1111783724?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Convert to CI Flow\">\u003C/iframe>\u003C/div>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n### Intelligent code and search\n\nAI point solutions typically operate with limited visibility into isolated code snippets, but GitLab's Knowledge Graph provides agents with environment context to help inform faster and more intelligent responses.\n\n* **Knowledge Graph for real-time code intelligence:** With 18.3, GitLab's Knowledge Graph now delivers real-time code indexing to enable faster code searches, delivering more accurate and contextual results. By understanding the relationships between files, dependencies, and development patterns across your entire codebase, our agents are designed to provide insights that would take human developers hours to uncover — **and this is just the first step in unlocking the powerful capabilities that are planned for Knowledge Graph.**\n\n### Enterprise governance\n\nAI transparency and organizational control are critical challenges that can hold teams back from fully adopting AI-powered development tools, with [85% of executives agreeing that agentic AI will create unprecedented security challenges](https://about.gitlab.com/software-innovation-report/).\n\nThese new features in 18.3 help address concerns around data governance, compliance requirements, and the need for visibility into AI decision-making processes so organizations can integrate AI within their existing security and policy frameworks.\n\n* **Agent Insights for transparency through intelligence:** Our built-in agent tracking provides visibility into agent decision-making processes. Users can optimize workflows and follow best practices through transparent activity tracking.\n\n\u003Cdiv>\u003Ciframe src=\"https://player.vimeo.com/video/1111783244?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Agent Insights\">\u003C/iframe>\u003C/div>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\u003Cp>\u003C/p>\n\n* **GitLab Duo Code Review for Self-Hosted:** This brings the intelligence of GitLab Duo to organizations with strict data governance requirements by allowing teams to keep sensitive code in controlled environments.\n* **Hybrid model configurations for flexible AI deployment:** GitLab Duo Self-Hosted customers can now use hybrid model configurations, combining self-hosted AI models via their local AI gateway with GitLab's cloud models through GitLab's AI gateway, enabling access to various features.\n\n\u003Cdiv>\u003Ciframe src=\"https://player.vimeo.com/video/1111783569?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Self Hosted Models Code Review\">\u003C/iframe>\u003C/div>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\u003Cp>\u003C/p>\n\n* **Enhanced security with OAuth support:** Our MCP server now includes full OAuth 2.0 authentication support, enabling secure connections to protected resources and sensitive development environments. This implementation follows the draft OAuth specification for MCP, handling authorization flows, token management, and dynamic client registration.\n\n### Secure by Design platform: Governance that scales\n\nTrue platform security requires consistent application of governance principles across every layer of the development lifecycle. The same security fundamentals that make AI adoption safe — least-privilege access, centralized policy management, proactive monitoring, and granular permissions — must be embedded throughout the entire SDLC to create a cohesive, defense-in-depth approach.\n\nGitLab 18.3 strengthens the foundational controls that help protect your entire software supply chain with these new updates:\n\n* **Custom admin role:** Provides granular, purpose-built administrative permissions, replacing blanket admin access with precise, least-privilege controls. Instead of granting blanket administrative privileges that create security risks, organizations can now create specialized roles tailored to specific functions — platform teams managing runners and monitoring, support teams handling user management, and leadership accessing dashboards and usage statistics. With complete role lifecycle management through UI and API, audit logging, and auto-generated documentation, this feature enables true least-privilege administration while helping maintain operational efficiency and improve overall instance security.\n* **Instance-level compliance framework and security policy management**: Organizations can now designate a dedicated compliance group that has the authority to apply standardized frameworks and security policies directly to top-level groups, automatically cascading enforcement to all their subgroups and projects. This centralized approach eliminates the compliance adoption blocker of fragmented policy management while maintaining group autonomy for additional local policies.\n* **Enhanced violations reporting:** Teams now receive immediate notifications when unauthorized changes are made to MR approval rules, framework policies lack proper approvals, or time-based compliance controls are violated. By directly linking violations to specific compliance framework controls, teams get actionable insights that tell them exactly which requirement was breached, turning compliance from a reactive checkbox exercise into a proactive, integrated part of the development and security workflow.\n* **Fine-grained permissions for CI/CD job tokens:** Replaces broad token access with granular, explicit permissions that grant CI/CD jobs access only to specific API endpoints they actually need. Instead of allowing jobs blanket access to project resources, teams can now define precise permissions for deployments, packages, releases, environments, and other critical resources, reducing the attack surface and potential for privilege escalation.\n* **AWS Secrets Manager integration:** Teams using AWS Secrets Manager can now retrieve secrets directly in GitLab CI/CD jobs, simplifying the build and deploy processes. Secrets are accessed by a GitLab Runner using OpenID Connect protocol-based authentication, masked to prevent exposure in job logs, and destroyed after use. This approach eliminates the need to store secrets in variables and integrates cleanly into existing GitLab and AWS-based workflows. Developed in close collaboration with Deutsche Bahn and the AWS Secrets Manager team, this integration reflects our commitment to building solutions alongside customers to solve real-world challenges.\n\n### Artifact management: Securing your software supply chain\n\nWhen artifacts aren't properly governed, small changes can have big consequences. Mutable packages, overwritten container images, and inconsistent rules across tools can trigger production outages, introduce vulnerabilities, and create compliance gaps. For enterprise DevSecOps, secure, centralized artifact management is essential for keeping the software supply chain intact.\n\n#### Enterprise-grade artifact protection in 18.3\n\nBuilding on our comprehensive package protection capabilities, GitLab 18.3 adds important new features:\n\n* **Conan revisions support:** New in 18.3, [Conan revisions](https://docs.gitlab.com/user/packages/conan_2_repository/#conan-revisions) provide package immutability for C++ developers. When changes are made to a package without changing its version, Conan calculates unique identifiers to track these changes, enabling teams to maintain immutable packages while preserving version clarity.\n* **Enhanced Container Registry security:** Following the successful launch of [immutable container tags](https://docs.gitlab.com/user/packages/container_registry/immutable_container_tags/) in 18.2, we're seeing strong enterprise adoption. Once a tag is created that matches an immutable rule, no one — regardless of permission level — can modify that container image, preventing unintended changes to production dependencies.\n\nThese enhancements complement our existing protection capabilities for npm, PyPI, Maven, NuGet, Helm charts, and generic packages, enabling platform teams to implement consistent governance across their entire software supply chain — a requirement for organizations building secure internal developer platforms.\n\nUnlike standalone artifact solutions, GitLab's integrated approach eliminates context switching between tools while providing end-to-end traceability from code to deployment, enabling platform teams to implement consistent governance across their entire software delivery pipeline.\n\n### Embedded views: Real-time visibility and reports\n\nAs GitLab projects grow in complexity, teams find themselves navigating between issues, merge requests, epics, and milestones to maintain visibility into work status. The challenge lies in consolidating this information efficiently while ensuring teams have real-time access to project progress without context switching or breaking their flow.\n**Launching real-time work status visibility in 18.3**\nGitLab 18.3's [embedded views, powered by our powerful GitLab Query Language](https://docs.gitlab.com/user/glql/#embedded-views) (GLQL), eliminate context switching by bringing live project data directly into your workflow:\n* **Dynamic views:** Insert live GLQL queries in Markdown code blocks throughout wiki pages, epics, issues, and merge requests that automatically refresh with current project states each time you load the page.\n* **Contextual personalization:** Views automatically adapt using functions like `currentUser()` and `today()` to show relevant information for whoever is viewing, without manual configuration.\n* **Powerful filtering:** Filter by 25+ fields, including assignee, author, label, milestone, health status, and creation date.\n* **Display flexibility:** Present data as tables, lists, or numbered lists with customizable field selection, item limits, and sort orders to keep your views focused and actionable\n\nUnlike fragmented project management approaches, we've designed embedded views to maintain your workflow continuity while providing real-time visibility, enabling teams to make informed decisions without losing focus or switching between multiple tools and interfaces.\n\n> Learn about the [newest features in GitLab 18.3](https://docs.gitlab.com/releases/18/gitlab-18-3-released/).\n## Get started today\nGitLab 18.3 is available now for GitLab Premium and Ultimate users on GitLab.com and self-managed environments.\n\nGitLab Dedicated customers are now upgraded to 18.2 and will be able to use the features released with GitLab 18.3 next month.\n\nReady to experience the future of software engineering?[ Enable beta and experimental features for GitLab Duo](https://docs.gitlab.com/user/gitlab_duo/turn_on_off/#turn-on-beta-and-experimental-features) and start collaborating with AI agents that understand your complete development context.\n\nNew to GitLab? [Start your free trial](https://gitlab.com/-/trials/new) today and discover why the future of software engineering is human and AI collaboration, orchestrated through the world's most comprehensive DevSecOps platform.\n\n\u003Cp>\u003Csmall>\u003Cem>This blog post contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934. Although we believe that the expectations reflected in the forward-looking statements contained in this blog post are reasonable, they are subject to known and unknown risks, uncertainties, assumptions and other factors that may cause actual results or outcomes to be materially different from any future results or outcomes expressed or implied by the forward-looking statements.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Further information on risks, uncertainties, and other factors that could cause actual outcomes and results to differ materially from those included in or contemplated by the forward-looking statements contained in this blog post are included under the caption “Risk Factors” and elsewhere in the filings and reports we make with the Securities and Exchange Commission. We do not undertake any obligation to update or release any revisions to any forward-looking statement or to report any events or circumstances after the date of this blog post or to reflect the occurrence of unanticipated events, except as required by law.\u003C/em>\u003C/small>\u003C/p>",[23,24,25,26,27],"product","AI/ML","DevSecOps platform","features","security","yml",{},"/en-us/blog/gitlab-18-3-expanding-ai-orchestration-in-software-engineering",{"config":32,"title":15,"description":16},{"noIndex":33},false,"en-us/blog/gitlab-18-3-expanding-ai-orchestration-in-software-engineering",[23,36,37,26,27],"aiml","devsecops-platform","QwlOL6gt5PP0L4tOPJnP9dHy0PqVCiZz_52VH8HenIA",{"data":40},{"logo":41,"freeTrial":46,"sales":51,"login":56,"items":61,"search":369,"minimal":400,"duo":419,"switchNav":428,"pricingDeployment":439},{"config":42},{"href":43,"dataGaName":44,"dataGaLocation":45},"/","gitlab logo","header",{"text":47,"config":48},"Get free 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Copilot's new policy for AI training is a governance wake-up call","Learn what GitHub's Copilot policy change means for regulated industries, and why GitLab's commitment to customer data privacy matters.",[720],"Allie Holland","https://res.cloudinary.com/about-gitlab-com/image/upload/v1776347152/unw3mzatkd5xyfbzcnni.png","2026-04-20","GitHub recently [announced](https://github.blog/news-insights/company-news/updates-to-github-copilot-interaction-data-usage-policy/) a significant change to how it handles data from Copilot users. Starting April 24, 2026, interaction data from Copilot Free, Pro, and Pro+ users, including inputs, outputs, code snippets, and associated context, will be used to train AI models by default, unless users actively opt out. Copilot Business and Enterprise customers are exempt under existing contract terms.\n\nFor organizations in regulated industries, including finance, healthcare, defense, and public sector, the policy shift raises questions that go beyond individual developer preferences. It forces a harder look at a question that engineering and security leaders should be asking every AI vendor in their stack: Do you train on our code? \n\nGitLab's answer is no. GitLab does not train AI models on customer code at any tier, and AI vendors are contractually prohibited from using customer inputs or outputs for their own purposes. The [GitLab AI Transparency Center](https://about.gitlab.com/ai-transparency-center/) makes that commitment auditable: a single location documenting which models power which features, how data is handled, subprocessor relationships, and data retention periods. The GitLab AI Transparency Center also lists the compliance status of each feature, including confirmation that GitLab's current AI features do not qualify as high-risk systems under the EU AI Act. It's a standard GitLab CEO Bill Staples has consistently [reiterated](https://www.linkedin.com/posts/williamstaples_gitlab-1810-agentic-ai-now-open-to-even-activity-7443280763715985408-aHxf?utm_source=share&utm_medium=member_desktop&rcm=ACoAABsu7EUBcb_a1-JHKS9RC0B5rf8Ye-5XM60) and one reflected in GitLab's mission and [Trust Center](https://trust.gitlab.com/).\n\n## What the policy change actually means\n\nGitHub's announcement also specifies that the data may be shared with GitHub affiliates, including Microsoft, for AI development purposes.\n\nA policy change of this nature forces organizations to re-examine their AI governance posture, audit their Copilot license tiers, and confirm that the right controls are configured across their teams.\n\n## Why AI governance matters in regulated environments\n\nSource code is often among an organization's most sensitive intellectual property. It may contain references to internal systems, reflect proprietary business logic, or touch data flows governed by strict retention and access policies. When that code passes through an AI assistant, questions about training data usage, model vendor relationships, and data residency become compliance concerns.\n\nThe exposure is particularly acute for financial services firms that have invested in proprietary algorithms, fraud detection logic, credit risk models, underwriting rules, trading strategies. When AI tooling processes that code and uses it to train models serving competitors, vendor data practices become an IP concern.\n\nFinancial institutions operating under [the Federal Reserve's Supervisory Guidance on Model Risk Management (SR 11-7) and the](https://www.federalreserve.gov/supervisionreg/srletters/sr1107.htm) [Digital Operational Resilience Act (DORA)](https://eur-lex.europa.eu/eli/reg/2022/2554/oj/eng) are required to maintain documented, auditable oversight of third-party technology providers, including understanding how those providers handle data. Third-party AI tools used in development workflows increasingly fall within the scope of model risk oversight, and material changes to vendor data practices require updated documentation. \n\nIn the public sector, [the National Institute of Standards and Technology Special Publication 800-53 (NIST 800-53)](https://csrc.nist.gov/publications/detail/sp/800-53/rev-5/final) and the [Federal Information Security Modernization Act (FISMA)](https://www.cisa.gov/topics/cyber-threats-and-advisories/federal-information-security-modernization-act) establish that sensitive or classified code must never leave a controlled boundary. For U.S. Department of Defense and intelligence community environments in particular, a vendor's default data posture is an operational concern. In healthcare, [the Health Insurance Portability and Accountability Act (HIPAA)](https://www.hhs.gov/hipaa/index.html) governs how patient-adjacent data is handled by third parties, and development environments that touch clinical systems increasingly fall within that scope.\n\nAcross all of these contexts, the common thread is the same: A vendor policy that changes data usage defaults, requires individual opt-out, and offers different protections depending on account tier introduces exactly the kind of uncontrolled variable that compliance teams cannot afford.\n\n## What regulated industries actually need from AI vendors\n\nRegulated organizations have largely moved past debating whether to adopt AI in development workflows. The focus now is on doing so in a way they can defend to regulators, boards, and customers. That shift has surfaced a consistent set of requirements regardless of sector.\n\n**Contractual certainty.** Regulated firms need to know, with specificity, what happens to their data. A clear, documented, unconditional commitment is what's required, not something that varies by plan or requires action before a deadline.\n\n**Auditability.** Model risk management frameworks require organizations to understand and validate the AI systems they deploy, including the training data behind those models and the third parties involved in their development. Vendors who cannot answer these questions create documentation risk for the organizations relying on them.\n\n**Separation from vendor incentives.** When an AI vendor trains models on customer usage data, code and workflows become inputs to a system that also serves competitors. For institutions with proprietary trading logic, underwriting models, or fraud detection systems, that's a genuine IP exposure.\n\n## GitLab's position on AI data governance\n\nGitLab does not use customer code to train AI models. This commitment applies at every tier, and AI vendors are contractually prohibited from using inputs or outputs associated with GitLab customers for their own purposes.\n\nThis is a deliberate architectural and policy choice, not a feature of a particular pricing tier. As GitLab's [post on enterprise independence](https://about.gitlab.com/blog/why-enterprise-independence-matters-more-than-ever-in-devsecops/) notes, data governance has become \"an increasingly critical factor in enterprise technology decisions, driven by a complex web of national and regional data protection laws and growing concern about control over sensitive intellectual property.\"\n\nGitLab is also cloud-neutral and model-neutral while supporting self-hosted deployments, not commercially tied to any single cloud provider or large language model (LLM). That i[ndependence matters](https://about.gitlab.com/blog/why-enterprise-independence-matters-more-than-ever-in-devsecops/) for regulated organizations evaluating vendor concentration risk. The [AI Continuity Plan](https://handbook.gitlab.com/handbook/product/ai/continuity-plan/) documents how vendor changes are managed, including material changes to how AI vendors treat customer data, a direct response to the governance requirements under frameworks like [DORA](https://handbook.gitlab.com/handbook/legal/dora/). \n\n## The governance gap AI teams need to close\n\nGitHub's policy update is a reminder that for organizations in regulated industries, understanding exactly how an AI tool handles data is a prerequisite for using it at all. That means asking vendors for clear, documented answers: Is our data used for model training? Who are your AI model subprocessors? What happens if a vendor changes its data practices? Can we deploy in a way that keeps all AI processing within our own infrastructure? What indemnification do you offer for AI-generated output?\n\nVendors who can answer those questions clearly, and document those answers in an auditable form, are vendors you can build on. **Those who cannot will create compliance debt every time they ship a policy update.** And when a vendor can change its data practices with 30 days notice, that's not a partnership built for regulated industries. That's a liability.\n\n> Learn more about GitLab's approach to AI governance at the [GitLab AI Transparency Center](https://about.gitlab.com/ai-transparency-center/).",[24,23],{"featured":33,"template":12,"slug":726},"github-copilots-new-policy-for-ai-training-is-a-governance-wake-up-call",{"content":728,"config":740},{"title":729,"description":730,"authors":731,"body":734,"heroImage":735,"date":736,"category":9,"tags":737},"GitLab and Vertex AI on Google Cloud: Advancing agentic software development","Learn how Google Cloud customers are standardizing on GitLab and Vertex AI for foundation models, enterprise controls, and Model Garden breadth.\n",[732,733],"Regnard Raquedan","Rajesh Agadi","GitLab Duo Agent Platform is helping redefine how organizations build, secure, and deliver software. Since its general availability in January 2026, the platform is bringing agentic AI to every phase of the software development lifecycle. Duo Agent Platform is an intelligent orchestration layer where software teams, and their specialized agents plan, code, review, and remediate security vulnerabilities together.\n\nThrough this exciting partnership, [GitLab Duo Agent Platform](https://about.gitlab.com/gitlab-duo-agent-platform/) automates software development orchestration and lifecycle context via its integration with Vertex AI on Google Cloud, which powers the model tier for agent calls. Software teams keep working on issues, merge requests, pipelines, and security workflows while inference follows the Google Cloud posture they already defined. \n\nAdvances in Google Cloud’s Vertex AI models expand how Google Cloud customers can use GitLab Duo Agent Platform in their environment. Customers get an AI-powered DevSecOps control plane in GitLab, backed by a rapidly advancing AI infrastructure foundation in Vertex AI and Duo Agent Platform’s flexible deployment and integration options. The combination enables more capable, governed agentic workflows that operate at enterprise scale.\n\n![Conceptual illustration of the GitLab Duo Agent Platform integrated with Google Cloud's Vertex AI to power agentic software development and governed AI workflows](https://res.cloudinary.com/about-gitlab-com/image/upload/v1776165990/b7jlux9kydafncwy8spc.png)\n\n## Agents that work across the full lifecycle\n\nMany AI tools focus on a single task: generating code faster. GitLab Duo Agent Platform goes further. It orchestrates AI agents across the entire software development lifecycle (SDLC), from planning through security review to delivery, across many teams with many projects and releases. At this scale, AI coding assistants are necessary for continuous innovation but not sufficient. \n\nSingle-purpose coding assistants rarely see the full state of a project. Backlog shape, open merge requests, failing jobs, and security findings live in GitLab, but a separate chat window in a coding assistant does not inherit that full picture of the SDLC. The gap shows up as manual handoffs, duplicate explanations to an AI that lacks context, and governance teams trying to map data flows across tools that were never designed as one system.\n\nGitLab Duo Agent Platform helps close that gap by running agents and flows on the same objects engineers use every day. Vertex AI then supplies the models and services those agents call when Google Cloud is your chosen inference home, with GitLab’s AI Gateway mediating access so administrators keep a clear map of what connects to what. For instance, GitLab Duo Planner Agent analyzes backlogs, breaks epics into structured tasks, and applies prioritization frameworks to help teams decide what to build next. Security Analyst Agent triages vulnerabilities, details risks in plain language, and recommends remediation in priority order. Built-in flows connect these agents into end-to-end processes, without requiring developers to manage every handoff manually.\n\nAgentic Chat in GitLab Duo Agent Platform ties the experience together for developers. They query in natural language to get context-aware responses with multi-step reasoning that draws on the full state of a project: its issues, merge requests, pipelines, security findings, and codebase. Because GitLab serves as the system of record for the SDLC with a unified data model, GitLab Duo agents operate with lifecycle context that falls outside the reach of standalone, tool-specific AI assistants.\n\n### Amplified by Vertex AI\n\nGitLab Duo Agent Platform is designed to be model-flexible, routing different capabilities to different models based on what performs best for a given task. That architectural choice pays off on Google Cloud, where Vertex AI acts as the managed environment for foundation models and related services, providing a broad model ecosystem and managed infrastructure that helps push the platform's capabilities further.\n\nThe latest generations of AI models available through Vertex AI bring significant improvements in reasoning, tool use, and long-context understanding compared to previous iterations — the same properties that GitLab's agents rely on across many projects and teams with large, complex codebases. Longer context windows and richer tool integration in the underlying models expand what agents can accomplish in a single pass, which is especially important for workloads like deep backlog analysis or monorepo security review.\n\n[Vertex AI Model Garden](https://cloud.google.com/model-garden), with access to a wide range of foundation models, gives customers the breadth to make these choices based on performance, cost, and regulatory requirements rather than vendor lock-in.\n\nMoreover, GitLab customers can use Bring Your Own Model (BYOM) for Duo Agent Platform so approved providers and gateways land where your security model expects them. GitLab’s [18.9 launch coverage of self-hosted Duo Agent Platform and BYOM](https://about.gitlab.com/blog/agentic-ai-enterprise-control-self-hosted-duo-agent-platform-and-byom/) describes how that wiring works. With this deployment option, customers gain access to a wider set of model options they can tailor to their software development process: the right model for the right workflow, with the right guardrails.\n\nFor GitLab, the decision to build on Vertex AI was driven by the need for enterprise-grade reliability and unparalleled model breadth. Vertex AI and Model Garden completely abstract the heavy lifting of LLM hosting — meaning rapid version delivery, robust security, and strict governance are seamlessly built into the integration. Beyond offering Gemini models, Vertex AI provides global, low-latency access to a vast catalog of third-party and open-source models. \n\nCombined with Google Cloud's industry-leading approach to data privacy and model protection, Vertex AI emerged as the clear choice to power GitLab's next-generation developer experience. \n\nBy integrating Vertex AI Model Garden into its backend, GitLab supercharges its DevSecOps platform without passing any complexity on to users. Development teams are not burdened with evaluating or managing underlying LLMs; instead, they experience a streamlined, AI-assisted workflow for building their applications. \n\nGitLab completely abstracts cloud orchestration, enabling developers to focus entirely on writing great code, while Vertex AI powers the features and functionality that assist them.\n\n## What this means for customers on Google Cloud\n\nGitLab Duo Agent Platform already delivers AI agents that operate across the full software lifecycle within a single, governed system of record. On Google Cloud, it enables rapid innovation as Vertex AI continues to advance the model and infrastructure layers. \n\nFor Google Cloud customers, this integration means streamlined software delivery while maintaining strict enterprise governance. For platform engineering groups, it means normalizing which Vertex-backed models power suggestions, analysis, and remediation inside GitLab instead of cataloging dozens of client-side tools. Security programs benefit when agents propose and validate fixes in the same place developers already triage findings, cutting context switching and reducing work that would otherwise spill into unmanaged channels.\n\nFrom a cloud economics and policy angle, drawing agent inference toward Vertex from within GitLab keeps usage nearer to the agreements and controls you already run on Google Cloud, which helps avoid duplicate spend and shadow paths that bypass procurement.\n\nBecause Vertex AI is an underlying infrastructure provider for GitLab Duo Agent Platform, organizations are enabled to dramatically lift developer productivity without the overhead and risk of managing fragmented AI toolchains. Teams stay aligned within a single, secure system of record, helping them build applications faster and ship with confidence.\n\nThe GitLab and Google Cloud collaboration has been building since 2018. Today, it represents one of the most comprehensive paths for organizations moving from AI experiments to fully governed, agentic software development on Google Cloud. As both platforms continue to advance — GitLab expanding its agent orchestration and developer context, and Vertex AI pushing the boundaries of model capability and agent infrastructure — the value for joint customers will continue to grow.\n\n> [Start a free trial of GitLab Duo Agent Platform](https://about.gitlab.com/free-trial/) to experience the power of GitLab and Vertex AI on Google Cloud.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749663121/Blog/Hero%20Images/LogoLockupPlusLight.png","2026-04-14",[24,276,738,739,23],"google","news",{"featured":11,"template":12,"slug":741},"gitlab-and-vertex-ai-on-google-cloud",{"content":743,"config":753},{"heroImage":744,"title":745,"description":746,"authors":747,"date":749,"category":9,"tags":750,"body":752},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643639/sapu29gmlgtwvhggmj6k.png","Extend GitLab Duo Agent Platform: Connect any tool with MCP","Learn how to connect external tools to GitLab Duo Agent Platform using MCP. Step-by-step setup with three practical workflow demos.",[748],"Albert Rabassa","2026-03-05",[9,23,751],"tutorial","Managing software development often means juggling multiple tools: tracking issues in Jira, writing code in your IDE, and collaborating through GitLab. Context switching between these platforms disrupts focus and slows down delivery.\n\nWith GitLab Duo Agent Platform's [MCP](https://about.gitlab.com/topics/ai/model-context-protocol/) support, you can now connect Jira or any tool that supports MCP directly to your AI-powered development environment. Query issues, update tickets, and sync your workflow — all through natural language, without ever leaving your IDE.\n\n## What you'll learn\n\nIn this tutorial, we'll walk you through:\n\n* **Setting up the Jira/Atlassian OAuth application** for secure authentication\n* **Configuring GitLab Duo Agent Platform** as an MCP client\n* **Three practical use cases** demonstrating real-world workflows\n\n## Prerequisites\n\nBefore getting started, ensure you have the following:\n\n| Requirement | Details |\n| ---- | ----- |\n| **GitLab instance** | GitLab 18.8+ with Duo Agent Platform enabled |\n| **Jira account** | Jira Cloud instance with admin access to create OAuth applications |\n| **IDE** | Visual Studio Code with GitLab Workflow extension installed |\n| **MCP support** | MCP support enabled in GitLab |\n\n\n## Understanding the architecture\n\nGitLab Duo Agent Platform acts as an **MCP client**, connecting to the Atlassian MCP server to access your Jira project management data. Atlassian  MCP server handles authentication, translates natural language requests into API calls, and returns structured data back to GitLab Duo Agent Platform — all while maintaining security and audit controls.\n\n## Part 1: Configure Jira OAuth application\n\nTo securely connect GitLab Duo Agent Platform to your Jira instance, you'll need to create an OAuth 2.0 application in the Atlassian Developer Console. This grants to GitLab the MCP server authorized access to your Jira data.\n\n### Setup steps\n\nIf you prefer to configure manually, follow these steps:\n\n1. **Navigate to the Atlassian Developer Console**\n\n   * Go to [developer.atlassian.com/console/myapps](https://developer.atlassian.com/console/myapps)\n\n   * Sign in with your Atlassian account\n\n2. **Create a new OAuth 2.0 app**\n\n   * Click **Create** → **OAuth 2.0 integration**\n\n   * Enter a name (e.g., \"gitlab-dap-mcp\")\n\n   * Accept the terms and click **Create**\n\n3. **Configure permissions**\n\n   * Navigate to **Permissions** in the left sidebar.\n\n   * Add **Jira API** and configure the following scopes:\n\n     * `read:jira-work` — Read issues, projects, and boards\n\n     * `write:jira-work` — Create and update issues\n\n     * `read:jira-user` — Read user information\n\n4. **Set up authorization**\n\n   * Go to **Authorization** in the left sidebar\n\n   * Add a callback URL for your environment (`https://gitlab.com/oauth/callback`)\n\n   * Save your changes\n\n5. **Retrieve credentials**\n\n   * Navigate to **Settings**\n\n   * Copy your **Client ID** and **Client Secret**\n\n   * Store these securely — you'll need them for the MCP configuration\n\n\n### Interactive walkthrough: Jira OAuth setup\n\nClick on the image below to get started.\n\n\n[![Jira OAuth setup tour](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772644850/wnzfoq43nkkfmgdqldmr.png)](https://gitlab.navattic.com/jira-oauth-setup)\n\n\n## Part 2: Configure GitLab Duo Agent Platform MCP client\n\nWith your OAuth credentials ready, you can now configure GitLab Duo Agent Platform to connect to the Atlassian MCP server.\n\n### Create your MCP configuration file\n\nCreate the MCP configuration file in your GitLab project at `.gitlab/duo/mcp.json`:\n\n\n```json\n{\n  \"mcpServers\": {\n    \"atlassian\": {\n      \"type\": \"http\",\n      \"url\": \"https://mcp.atlassian.com/v1/mcp\",\n      \"auth\": {\n        \"type\": \"oauth2\",\n        \"clientId\": \"YOUR_CLIENT_ID\",\n        \"clientSecret\": \"YOUR_CLIENT_SECRET\",\n        \"authorizationUrl\": \"https://auth.atlassian.com/oauth/authorize\",\n        \"tokenUrl\": \"https://auth.atlassian.com/oauth/token\"\n      },\n      \"approvedTools\": true\n    }\n  }\n}\n```\n\nReplace `YOUR_CLIENT_ID` and `YOUR_CLIENT_SECRET` with the credentials you generated in Part 1.\n\n### Enable MCP in GitLab\n\n1. Navigate to your **Group Settings** → **GitLab Duo** → **Configuration**\n2. Make sure “Allow external MCP tools” is checked\n\n### Verify the connection\n\nOpen your project in VS Code and ask in GitLab Duo Agent Platform chat:\n\n```text\nWhat MCP tools do you have access to?\n```\n\nThen\n\n```text\nTest the MCP JIRA configuration in this project\n```\n\nAt this point you'll be redirected from the IDE to the MCP Atlassian website to approve access:\n\n![Redirect to MCP Atlassian website](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/z5acqjgguh0damnnde9g.png \"Redirect to MCP Atlassian website\")\n\n\u003Cbr>\u003C/br>\n\n![Approve access](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/rwowamm8nsubhpixtn3i.png \"Approve access\")\n\n\u003Cbr>\u003C/br>\n\n![Select your JIRA instance and approve](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643461/chuzqd0jeptfwvoj7wjr.png \"Select your JIRA instance and approve\")\n\n\u003Cbr>\u003C/br>\n\n![Success!](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/bsgti5iste2bzck19o5y.png \"Success!\")\n\n\u003Cbr>\u003C/br>\n\n### Verify with the MCP Dashboard\n\nGitLab also provides a built-in **MCP Dashboard** directly in your IDE for this.\n\nIn VS Code or VSCodium, open the Command Palette (`Cmd+Shift+P` on macOS, `Ctrl+Shift+P` on Windows/Linux) and search for **\"GitLab: Show MCP Dashboard\"**. The dashboard opens in a new editor tab and gives you:\n\n* **Connection status** for each configured MCP server\n* **Available tools** exposed by the server (e.g., `jira_get_issue`, `jira_create_issue`)\n* **Server logs** so you can see exactly which tools are being called in real time\n\n![MCP servers dashboard and status](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/mmvdfchucacsydivowvn.png \"MCP servers dashboard and status\")\n\n\u003Cbr>\u003C/br>\n\n![Server details and permissions](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643462/tcocgdvovp2dl42pvfn8.png \"Server details and permissions\")\n\n\u003Cbr>\u003C/br>\n\n\n![MCP Server logs](https://res.cloudinary.com/about-gitlab-com/image/upload/v1772643466/mougvqqk1bozchaufsci.png \"MCP Server logs\")\n\n\u003Cbr>\u003C/br>\n\n### Interactive walkthrough: Testing MCP\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005495?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Testing MCP\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n## Part 3: Use cases in action\n\nNow that your integration is configured, let's explore three practical workflows that demonstrate the power of connecting Jira to GitLab Duo Agent Platform.\n\n### Planning assistant\n\n**Scenario:** You're preparing for sprint planning and need to quickly assess the backlog, understand priorities, and identify blockers.\n\nThis demo shows you how to:\n\n* Query the backlog\n* Identify unassigned high-priority issues\n* Get AI-powered sprint recommendations\n\n#### Example prompts\n\nTry these prompts in GitLab Duo Agent Platform Chat:\n\n```text\nList all the unassigned issues in JIRA for project GITLAB\n```\n\n```text\nSuggest the two top issues to prioritize and summarize them. Assign them to me.\n```\n\n### Interactive walkthrough: Project planning\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005462?badge=0&autopause=0&player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Project Planning\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player. js\">\u003C/script>\n\n### Issue triage and creation from code\n\n**Scenario:** While reviewing code, you discover a bug and want to create a Jira issue with relevant context — without leaving your IDE.\n\nThis demo walks you through:\n\n* Identifying a bug while coding\n* Creating a detailed Jira issue via natural language\n* Auto-populating issue fields with code context\n* Linking the issue to your current branch\n\n#### Example prompts\n\n```text\nSearch in JIRA for a bug related to: Null pointer exception in PaymentService.processRefund().\nIf it does not exist create it with all the context needed from the code. Find possible blockers that this bug may cause.\n```\n\n```text\nCreate a new branch called issue-gitlab-18, checkout, and link it to the issue we just created. Assign the JIRA issue to me and mark it as in-progress.\n```\n\n### Interactive walkthrough: Bug review and task automation\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005368?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Bug Review\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n### Cross-system incident investigation\n\n**Scenario:** A production incident occurs, and you need to correlate information from Jira (incident ticket), GitLab Project Management, your codebase, and merge requests to identify the root cause.\n\nThis demo demonstrates:\n\n* Fetching incident details from Jira\n* Correlating with recent merge requests in GitLab\n* Identifying potentially related code changes\n* Generating an incident timeline\n* Design a remediation plan and create it as a work item in GitLab\n\n#### Example prompts\n\n```text\n\"We have a production incident INC-1 about checkout failures. Can you help me investigate with all available context?\"\n```\n\n```text\nCreate a timeline of events for incident INC-1 including related Jira issues and recent deployments\n```\n\n```text\nPropose a remediation plan\n```\n\n### Interactive walkthrough: Cross-system troubleshooting and remediation\n\n\u003Ciframe src=\"https://player.vimeo.com/video/1170005413?badge=0&autopause=0& player_id=0&app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Cross System Investigation\">\u003C/iframe>\u003Cscript src=\"https://player.vimeo.com/api/player.js\">\u003C/script>\n\n## Troubleshooting\n\nThese are some common setup issues and quick fixes:\n\n| Issue | Solution |\n| ----- | ----- |\n| \"MCP server not found\" | Verify the `mcp.json` file is in the correct location and properly formatted |\n| \"Authentication failed\" | Re-check your OAuth credentials and ensure scopes are correctly configured in Atlassian |\n| \"No Jira tools available\" | Restart VS Code after updating `mcp.json` and ensure MCP is enabled in GitLab |\n| \"Connection timeout\" | Check your network connectivity to `mcp.atlassian.com` |\n\n\u003Cbr/> For detailed troubleshooting, see the [GitLab MCP clients documentation](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_clients/).\n\n\n## Security considerations\n\nWhen integrating Jira with GitLab Duo Agent Platform:\n\n* **OAuth tokens** — Make sure credentials remain secure\n* **Principle of least privilege** — Only grant the minimum required Jira scopes\n* **Token rotation** — Regularly rotate your OAuth credentials as part of security hygiene\n\n\n## Summary\n\nConnecting GitLab Duo Agent Platform to different tools through MCP transforms how you interact with your development lifecycle. In this article, you have learned how to:\n\n* **Query issues naturally** — Ask questions about your backlog, sprints, and incidents in natural language.\n* **Create and update issues on all your DevSecOps environment** — File bugs and update tickets without leaving your IDE.\n* **Correlate across systems** — Combine Jira data with GitLab project management, merge requests, and pipelines for complete visibility.\n* **Reduce context switching** — Keep your focus on code while staying connected to project management.\n\nThis integration exemplifies the power of MCP: standardized, secure access to your tools through AI, enabling developers to work more efficiently without sacrificing governance or security.\n\n\n## Read more\n\n* [GitLab Duo Agent Platform adds support for Model Context Protocol](https://about.gitlab.com/blog/duo-agent-platform-with-mcp/)\n\n* [What is Model Context Protocol?](https://about.gitlab.com/topics/ai/model-context-protocol/)\n\n* [Agentic AI guides and resources](https://about.gitlab.com/blog/agentic-ai-guides-and-resources/)\n\n* [GitLab MCP clients documentation](https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_clients/)\n\n* [Get started with GitLab Duo Agent Platform: The complete guide](https://about.gitlab.com/blog/gitlab-duo-agent-platform-complete-getting-started-guide/)",{"featured":33,"template":12,"slug":754},"extend-gitlab-duo-agent-platform-connect-any-tool-with-mcp",{"promotions":756},[757,770,781,792],{"id":758,"categories":759,"header":760,"text":761,"button":762,"image":767},"ai-modernization",[9],"Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":763,"config":764},"Get your AI maturity score",{"href":765,"dataGaName":766,"dataGaLocation":243},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":768},{"src":769},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":771,"categories":772,"header":773,"text":761,"button":774,"image":778},"devops-modernization",[23,568],"Are you just managing tools or shipping innovation?",{"text":775,"config":776},"Get your DevOps maturity score",{"href":777,"dataGaName":766,"dataGaLocation":243},"/assessments/devops-modernization-assessment/",{"config":779},{"src":780},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":782,"categories":783,"header":784,"text":761,"button":785,"image":789},"security-modernization",[27],"Are you trading speed for security?",{"text":786,"config":787},"Get your security maturity score",{"href":788,"dataGaName":766,"dataGaLocation":243},"/assessments/security-modernization-assessment/",{"config":790},{"src":791},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"id":793,"paths":794,"header":797,"text":798,"button":799,"image":804},"github-azure-migration",[795,796],"migration-from-azure-devops-to-gitlab","integrating-azure-devops-scm-and-gitlab","Is your team ready for GitHub's Azure move?","GitHub is already rebuilding around Azure. Find out what it means for you.",{"text":800,"config":801},"See how GitLab compares to GitHub",{"href":802,"dataGaName":803,"dataGaLocation":243},"/compare/gitlab-vs-github/github-azure-migration/","github azure migration",{"config":805},{"src":780},{"header":807,"blurb":808,"button":809,"secondaryButton":814},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":810,"config":811},"Get your free trial",{"href":812,"dataGaName":50,"dataGaLocation":813},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":505,"config":815},{"href":54,"dataGaName":55,"dataGaLocation":813},1777302607070]